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911 and Dispatch

CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts
Chris Lombard was presented the Chief Harlin R. McEwen Public Safety Broadband Communications Award
With Prepared’s technology, iPhone users can share live video during an Emergency SOS call; dispatchers can also share data with first responders while they’re en route
A letter sent to all York County fire, EMS and police chiefs stated first responders must perform nonemergency communications tasks themselves until staffing issues are resolved
Officials said the 911eye system will equip first responders with important details about a scene, such as the color of smoke or severity of a car crash
The employee said Timesha Beauchamp was breathing and her tongue was moving when she was found alive after being declared dead
Officials say the breach may have leaked the names and addresses of those who tested positive for the virus
The integration of the two technologies will get first responders detailed information about the crash before they arrive on scene
First responders have been instructed to assume everyone has the virus
Officials said some of the residents tried to put out the fire themselves before calling for help
First responders in some areas of Erie County reported weak signals and “spotty” coverage despite the recently-implemented $26.5 million system
The City of Pinehurst is seeking to reduce firefighter responses to certain emergencies as a “cost-saving measure”
“Alyssa’s Law,” named after a Stoneman Douglas High School shooting victim, seeks to establish real-time coordination between schools and first responders
Officials say fire department and police personnel were not able to enter the zone and did not reach either victim
Crews detail a dramatic rescue of two individuals trapped in a ranch-style home
The city is poised to direct the funds toward the Portland Street Response program that would dispatch paramedics and behavioral health experts on some calls
The dispatcher said what she was seeing on video looked “different,” and she didn’t care if the call made her look like a “snitch”
Albuquerque Mayor Tim Keller proposed a plan to send social workers and other specialists to mental health and homelessness-related calls
Chief Norvin Collins shares how best to communicate with firefighters about their experiences, provide reassurance and offer assistance
We can’t make good progress as a fire service with leaders making decisions based on likes instead of needs
The agreement had allowed the 911 center to mark virus patients’ addresses with a respiratory alert flag
Reports from two fire and rescue agencies found twice as many people were already dead in April when responders arrived at their home than the previous year
Officials say they were falsely assured that the clinic would not be treating a high number of patients at risk of suicide
A proposed ballot measure would help the county raise money to replace the system, which has failed more than four times in the last seven months
Many county leaders have refused to sign the nine-page non-disclosure and confidentiality agreement required to obtain address lists for their 911 centers
First responders mourned the loss this week of Camden County Sheriff’s Office 911 Dispatcher Rachel Hodge
County officials said they weren’t willing to risk potential penalties for violating the required non-disclosure agreement
Pioneer Hose Company #1 Assistant Fire Chief Robert Zerman may have contracted the virus while responding to a medical call last month, officials said
Putnam County 911 Dispatcher and former Lake Carmel Fire Chief Robert Shannon II, 49, died after becoming ill during a shift at the 911 center
The Santa Fe Fire Department has adjusted its protocols in an effort to keep its personnel safe during the COVID-19 crisis
The “thin gold line” banners were installed in observance of National Public Safety Telecommunicators Week
The program brings together a broad network of partners to provide better care for 911 users and reduce patient transport to ERs
Two options include work-from-home dispatchers and using data to drive staffing decisions