911 and Dispatch
Sterling Heights launched weekday BLS peak-demand units and color-coded dispatch to free ALS units for critical calls, reduce fatigue and better match resources
Owensboro second graders learned smoke-detector checks, escape plans and 911 basics, then tried on gear and sprayed hoses during Fire Prevention Week
Firefighter Gary Dziekan says he pushed the gun aside as it went off, was wounded in the struggle, and fired back when the suspect came back
Minneapolis-area 911 officials are hoping to avoid problems that hampered responses to riots last year
The bill would provide $15 billion to update the nation’s 911 infrastructure
Past Fire Chief and current Emergency Management Director Mike Myers will oversee changes in financial planning, hiring and non-emergency call diversion
The 911 operator and EMT says he was placed on limited duty after being prescribed medical marijuana for Crohn’s disease
Jakob Hindman reunited with the dispatcher who answered his call and the responding paramedic, and was awarded a medal, a plaque and a superhero cape decorated with station patches
The bill is sponsored by state Assemblyman John Armato, a longtime volunteer firefighter
The man couldn’t reach his phone after becoming stuck in the freezing water
Remote desktop units have enabled an ECC to maintain operations during large-scale emergencies even when employees are unable to report to the 911 center
The St. Lawrence County Office of Emergency Services said their dispatch system directed them to a residence with the same street address in a different town
Monroe County Clerk Donald Evans said STAT EMS’s intention is not to take 911 calls away from the Peterstown Volunteer Fire Department and Rescue Squad
The Association of Public-Safety Communications Officials International is accepting submissions for the theme “Who is YOUR public safety superhero?”
The Marana police dispatcher was attempting to transfer the call to Tucson 911 to dispatch the fire department
Newark officials say the woman had called for help earlier but that an error had been made logging the address of her call
The Rave Mobile Safety report also includes data about trust in COVID-19 information and willingness to share information with 911
Some in the Orange County, California public safety community have pushed to change the policy that restricts when a sheriff’s helicopter can be dispatched
The fire put Jeff Davis County 911 and ambulance services out of commission until other counties stepped in to provide coverage
Orange County fire officials are investigating why a fire helicopter was dispatched to the scene instead of a closer sheriff’s office helicopter
Fire, EMS, police and 911 departments in Porter County are collaborating to apply for funding for the more efficient alerting system
The county has been given a deadline of 55 days to pay the bill, which is about $500,000 over its budget, after which first responders will no longer have radio communications access
Emergency services and utilities pivot as outages continue in southern Middle Tennessee
The pandemic will solidify new best practices for agencies to manage a disaster that inhibits physical EOC operations
The new computer-aided dispatch system allows for immediate automated selection of the closest available fire and EMS unit for all emergency calls
Bob Stanczyk was putting out hot spots when he noticed discomfort in his left shoulder; alerting EMTs he didn’t feel right saved his life
Subtle shifts in thinking add up to big results, offering greater levels of resilience to draw from during challenging times
An Orange County Fire Authority dispatcher sent a fire helicopter that arrived in 18 minutes instead of calling a sheriff’s copter only a minute away
Scott Davidson, 45, is the second Kansas City Fire Department member to die from the virus over the weekend
The vote came as a shock to the Gill Hall Volunteer Fire Co., which was preparing to get back into the county’s dispatch system last week
The man allegedly set up a fog machine and told a friend a mom and baby were in danger
The family of the patient who died called the hospital directly after failing to reach a 911 operator due to a rare power distribution unit failure
Joseph Thuesen was fired as the top administrator of Sacramento County’s fire/EMS dispatch center last year after an investigation into “financial irregularities” and alleged threats of violence
