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How do we instill professionalism in our younger members?

When dealing with the public, too many members either clam up and say nothing or say way too much beyond the scope of what’s appropriate

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In this episode of “What’s YOUR Problem?” Chief Goldfeder answers the following reader question:

How do we instill in some of our younger members professionalism when dealing with the public at an incident scene? It seems they have two speeds — clam up and say nothing or say way too much beyond the scope of what’s appropriate.”

Check out Goldfeder’s response.

Do you have a question for Chief Goldfeder? Email or submit a question here.

Watch more What’s YOUR Problem? videos here.

Chief Billy Goldfeder, EFO, a firefighter since 1973, serves as deputy fire chief of the Loveland-Symmes (Ohio) Fire Department. He also serves as Lexipol’s senior fire advisor and is a member of the Fire Chief/FireRescue1 Editorial Advisory Board. Goldfeder is a member of the Board of Directors for several organizations: the IAFC, the September 11th Families Association and the National Fallen Firefighters Foundation (NFFF). He also provides expert review assistance to the CDC NIOSH Fire Fighter Fatality Investigation and Prevention Program. Goldfeder is the recipient of numerous operational and administrative awards, appointments and recognitions. He has served on several NFPA and IAFC committees, has authored numerous articles and books, and presented several sessions at industry events. Chief Goldfeder co-hosts the website
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