In this episode of the Side Alpha Podcast, Fire Chief Marc Bashoor speaks with Darryl Jones, fire chief for the Pittsburgh Bureau of Fire and member of the IAFC’s Metropolitan Fire Chiefs section. Chief Jones talks about how to deal with naysayers at an organization, focus on being a positive change agent for the department and build member morale. He also talks about the process of improving the department’s ISO rating and how the department has weathered the COVID-19 storm.
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