Communications and Interoperability
The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.
Public safety leaders warn that the House-passed bill lacks critical support for upgrading outdated 911 systems, calling the omission a threat to emergency response and community safety
Months after the Eaton Fire claimed 18 lives, emerging evidence points to critical failures in decision-making and communication
The Baltimore Fire Department will use AI and geofencing to manage 911 calls during Artscape, easing pressure on citywide dispatch
The city has lost so many fire dispatchers that it can no longer fully provide fire dispatch services to itself or its neighbors
Sacramento Fire Department spokesman Capt. Keith Wade said crews responded to 73 fire-related calls to dispatch, all within city limits
Technological advances allow wireless devices to handle significant data flows on the fire scene
The emergency communication tower necessary for loggers, fire personnel and ham radio operators was cut down over the weekend, causing more than $60,000 in damage
State Fire Administrator Jeff Morrissette said there is “no way of knowing” how much of the chemical foam is being used
All of the calls that department received was from people wondering what happened, rather than reporting an emergency
The information contained in a feasibility study done last year to determine if and how the Twin Cities could run their own 911 service would likely be offered up for use in the Lewis County-TCOMM study
When every moment matters, Tyler Technologies’ New World CAD gets critical information where it needs to go
An analysis showed that 56% of the 4,272 emergency alert calls in the first hours of the Paradise fire failed
The communication center’s call volume increased 10% between 2015 and 2018 with 1,103,407 incoming calls in 2018
A recent survey shows that emergency responders are juggling multiple devices for access to mission critical data in the field
An incident highlighted how perception is everything in communications with community members
Once operations begin at the new dispatch center on July 1, the city will only need eight of its 18 fire dispatchers
Eight questions to ask to ensure the router fire departments choose offers the functionality and connectivity they need to connect apparatus to the cloud
Focus on front-line operations, structured scalability and agency-specific enhancements
Software and hardware will be installed at dispatch centers that will give dispatchers immediate location data within 3 feet of the mobile phone being used
The International Academies of Emergency Dispatch named 37-year-old KT McNulty its Dispatcher of the Year for her work during the devastating fire of 2017
The project includes the replacement and addition of dispatching consoles, communication towers, antennas, dishes, handheld radios, and other equipment
The FirstNet communications platform for first responders is being used by more than 7,250 public safety agencies to improve interagency communication
Response times for citizens calling in to 911 for help are growing as the city experiences a shortage of dispatchers
The 911 Supporting Accurate Views of Emergency Services (SAVES) Act would reclassify communications officers from clerical workers to first responders
The school district will purchase and install 690 radios on buses and equipment on 12 tower sites, all tied to the county’s existing 800-megahertz emergency system
The bill would add 911 operators as one of the professions whose residential and familial information is exempted from public record in order to better protect them from harm and harassment
A proposed bill would open up special state retirement plans that previously were available only to police, fire and EMS personnel
“Our dispatchers are the first line of defense for not only the people calling in, but for the officers and others who are out handling the calls in person”
Fire department policies go beyond liability to increase firefighter safety and reduce the risk for preventable injuries and line of duty deaths
The 9-1-1 coordinator said the system is has a back-up plan when such an outage occurs
The thin gold line represents those who aren’t ever seen, but are mostly heard; it stands for dispatchers
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