Communications and Interoperability
The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.
Fire-rescue leaders share key aspects of preparedness, response, mitigation and recovery
How to help younger generation firefighters improve their in-person communication skills
Researchers are developing AI systems that analyze social media posts during emergencies to help responders act faster
While many fire service leaders still consider millennials to be the latest department newbies, it’s those in Generation Z that are peak-rookie age
Five tips – plus a dose of silence – can help fire service leaders stay focused on the positive
The Durham union said it can take as long as 10 minutes for firefighters to be dispatched to a call
Real-world examples highlight the simple ways supervisors can enforce fire department policies
The department began using the GoodSAM telemedicine program in December to assess some patients remotely
The “first first responders” were honored with special events, social media highlights and the “Tree of Life” campaign
The new resource is the latest in a series of publications for fire, EMS and law enforcement leaders to better understand Next Generation 911
While celebrities should be treated just like any other patient, there are unique privacy and media challenges to consider
Several factors contribute to how dispatch centers work – and hiring to fill seats will undoubtedly lead to issues
The bipartisan bill was co-authored by Rep. Norma J. Torres, who is a former LAPD dispatcher, and Rep. Brian Fitzpatrick, a former FBI agent
The consultants’ report echoes recommendations made in 2008 when Stark County had 10 dispatch centers
Tragedy can help remind us of our ultimate mission and our ability to serve as unifiers
Minneapolis-area 911 officials are hoping to avoid problems that hampered responses to riots last year
The bill would provide $15 billion to update the nation’s 911 infrastructure
Firefighters struggled to maneuver apparatus and calls were made to deliver sand and kitty litter for the roads
The bill is sponsored by state Assemblyman John Armato, a longtime volunteer firefighter
The man couldn’t reach his phone after becoming stuck in the freezing water
QuickRoute takes into account emergency vehicle-specific factors that aren’t included in other navigation apps
The St. Lawrence County Office of Emergency Services said their dispatch system directed them to a residence with the same street address in a different town
Officials from at least one of the departments that arrived to put out the fire said they were not a part of any training exercise
The Association of Public-Safety Communications Officials International is accepting submissions for the theme “Who is YOUR public safety superhero?”
The Marana police dispatcher was attempting to transfer the call to Tucson 911 to dispatch the fire department
Newark officials say the woman had called for help earlier but that an error had been made logging the address of her call
The Rave Mobile Safety report also includes data about trust in COVID-19 information and willingness to share information with 911
The Dingell Act is intended to take the lessons learned from past wildfire seasons and begin to lay the groundwork for better fire management in the future
The fire put Jeff Davis County 911 and ambulance services out of commission until other counties stepped in to provide coverage
The toolkit includes fact sheets, posters, social media templates, stickers and other materials to help educate employees about the vaccine
Findings from a recent survey show that needs for connectivity are outpacing agencies’ current capabilities as the pandemic accelerates digital transformation
Orange County fire officials are investigating why a fire helicopter was dispatched to the scene instead of a closer sheriff’s office helicopter
Fire, EMS, police and 911 departments in Porter County are collaborating to apply for funding for the more efficient alerting system
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