911 and Dispatch
A consultant’s review of the fatal fire criticized Sedgwick County’s 911 operations and the Wichita Fire Department’s lack of “self-reflection and accountability”
Firefighters in Daviess County are looking for a permanent solution to transmit signals from dispatch to pagers
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In Pierce County, Washington, five 911 centers unified into South Sound 911, streamlining emergency communication and inspiring nationwide public safety improvements
Reflecting on the importance of preparation, follow-through and endurance
Who among us, in a moment of fatigue and frustration, hasn’t imagined parking the ambulance somewhere the sun doesn’t shine
“For the third time, we told you we are out of service,” an EMT is heard saying on a recording of Baltimore City Fire Department radio traffic
There’s no place for sweeping generalizations during go/no-go decisions on the fireground
“Thank you to the Amazon driver ... Since the homeowner was not at home at the time, she saved the home and the puppies’ lives!” Columbia County Fire Rescue said in a Facebook post
The measure authorizes the purchase of 3,700 handheld radios for every police officer in Delaware County as well as most fire and EMS personnel
The vacant rowhouse where three firefighters were killed in January was damaged in a 2015 fire that left several firefighters injured
City administrators in Miami County are concerned about increased staffing and cost issues in EMS and fire operations
The South Dakota firefighter began performing CPR while his 16-year-old daughter called 911
Polk County Fire Rescue Engineer/EMT Chris Varner’s daughter Paisley called 911, then her dad, to ask how to help the unconscious adult before EMS arrived
988 is designed to make it easier for callers to get services offered via the traditional 10-digit National Suicide Prevention Lifeline, which will still be active
Chief Joe Schrage said 30+ firefighters responded, EMS providers transported 24 people, and the department made trauma counselors available
“I don’t want to take a chance of busting a window on an airplane or hurting an aircraft for this,” a pilot said over radio to a dispatcher
The public shouldn’t have to roll the dice about their emergency services, wondering who’s going to show up
The Sacramento Metropolitan Fire District was called to assist police officers after the man took the baby at knifepoint, and another child called 911
Response times are longer, but interim director Roberto Lujan said calls are being answered in a timely manner and that he can fill the open positions
The Annapolis agreements also include two $3,000 COVID-19 bonuses — one in July and one in 2023
Dayton Fire Department officials say the city’s partnership with Premier Health is achieving its goal, but it is only funded through year’s end
A grocery store assistant manager said she was berated for whispering; the call taker said she is “being attacked for one side of the story”
How would it really go if the songstress called in an emergency – of a broken heart?
Brett A. Rider assaulted three female dispatchers; Tonawanda Supervisor Joseph Emminger called his on-duty behavior inappropriate and sexually harassing
Our approaches to MCI response and management need to evolve to reflect their increasing complexity and danger
After extensive planning and training, the Long Beach IMR Pilot Program has launched to provide safe, timely and appropriate medical care to individuals in crisis
Dispatchers will have statewide training and certification, and will be eligible for better benefits and earlier retirement
The conference is free for public sector employees, and discussions will include retention, recruitment, 911 and more
America’s firefighters were better trained and equipped for the future but ever mindful and proud of their past
Naperville Chief Mark Puknatis said the program allows providers to spend extra time working with the individual to address the underlying issues prompting them to call for help
The legislation would provide more medical and mental health benefits for public safety telecommunicators
What’s in a name? From dispatchers to telecommunicators or “headset heroes,” social posts show appreciation for the “first, first responders”
People’s emergency text messages will be automatically translated for dispatchers
