Communications and Interoperability
The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.
Public safety leaders warn that the House-passed bill lacks critical support for upgrading outdated 911 systems, calling the omission a threat to emergency response and community safety
Months after the Eaton Fire claimed 18 lives, emerging evidence points to critical failures in decision-making and communication
The Baltimore Fire Department will use AI and geofencing to manage 911 calls during Artscape, easing pressure on citywide dispatch
Wait times for 911 callers reduced by three-fourths after the city combined its police and fire-EMS communication centers and upgraded technology
The county is inviting residents to sign up and provide information that would be useful to first responders in an emergency
Officials say they are seeing more emergency calls in Spanish and Burmese, and that translation services can interpret up to 150 different languages
Detailing the information to share in a press briefing and how to build trust with the public and media
A consultant recommended strategic planning and hiring more staff to reduce mandatory overtime and improve morale
Ira Younger called for help after his grandmother passed out and hit her head on the kitchen floor while making him a snack
A training-focused approach to putting generational conflicts aside – and learning from each other
If merger with Sprint closes, the “New T-Mobile” will provide free service to public and nonprofit law enforcement, fire and EMS agencies that apply
An initial inquiry report highlighted “significant systemic failings” by the LFB, including poor evacuation, command and communication procedures
Use this expert guide to help you apply for and win AFG funding for your communications project
Download this free eBook to learn more about the challenges faced and lessons learned from the 2018 California wildfires and what you can do now to prepare for the next wildfire
Chief Greg Cassell underscores the importance of interagency relationships in planning and staging for mass gatherings
Try the Behavioral Change Stairway Model to improve on-scene communication
Fire company officials said Lt. Mike Naylor was first pushed by a trooper when the lieutenant wanted to protect the people inside the car before the window was broken
North Dakota received more than $1.47 million in funds to fund the next phase of upgrades to the state’s 22 911 call centers
The lawsuits accuse the county of failing to properly train dispatchers, not warning officers that errors happened and not ensuring the 911 mapping system was accurate
There is an increasingly pressing need for PSAPs to be able to translate text-to-911 messages sent in languages other than English
Since the county went from four 911 centers to one, costs have increased, staff have unionized and technology is blamed for dispatch delays
Following an evacuation order is about saving lives, not concluding interior “play time”
The Phoenix Police Department announced that they would dedicate a new “quiet room” for dispatchers to help them deal with the stress of the job
The current analog-based system would be upgraded to an all-digital radio system
Authorities were searching in vain for Jada Strong before her live stream alerted Facebook to her medical emergency
John Shaw’s 78-second call with United Airlines Flight 93 passenger, Edward Felt, is part of a new book titled “The Only Plane in the Sky: An Oral History of 9/11”
Within an hour of deploying FirstNet-Ready devices, the department was putting newfound connectivity to work on a mutual-aid call
FirstNet
The lab tests devices and applications before their deployment in the field
FirstNet
As more agencies and public safety professionals join the network, the interoperability potential grows
Lumberton officials acknowledged their employees were in the video and called the incident a “serious error in judgment”
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