Communications and Interoperability
The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.
Communication and command failures were key in fatal Florida fire that killed Loretta Pickard
The Un‑carrier delivers the best price for first responder and military families vs. AT&T and Verizon
How AI-driven platforms are revolutionizing public safety messaging and disaster preparedness
The study found some of the system’s equipment to send and boost radio signals is no longer being manufactured or supported by manufacturers
Using the automated system, operators essentially click a button and a computer voice will alert fire stations and dispatch firefighters to the scene
One firefighter fell through a hole in the floor, landing in the basement, and called a mayday
Santa Clara is the first county in the state to purchase the technology, which will be available to other areas in the event of a natural disaster
Palm Beach County’s 911 planning coordinator estimates that 18 public-safety call-center stations have received about 100 text messages each month
The 776-page report showed a lack of communication and organization at the scene contributed to Fire Lt. Nathan Flynn’s death
The five Cs of radio communications help firefighters deliver effective size-ups and status reports
San Jose’s emergency action plan calls for deploying FirstNet to both first responders and other city agencies like transportation and public works
This special edition offer insights into what fire chiefs need to know about adopting FirstNet, including budget implications, training, mutual aid and other essential information
Officials approved the new building due to the need for a 911 communications center that can withstand man-made and natural disasters
The city has lost so many fire dispatchers that it can no longer fully provide fire dispatch services to itself or its neighbors
Sacramento Fire Department spokesman Capt. Keith Wade said crews responded to 73 fire-related calls to dispatch, all within city limits
Technological advances allow wireless devices to handle significant data flows on the fire scene
The emergency communication tower necessary for loggers, fire personnel and ham radio operators was cut down over the weekend, causing more than $60,000 in damage
State Fire Administrator Jeff Morrissette said there is “no way of knowing” how much of the chemical foam is being used
All of the calls that department received was from people wondering what happened, rather than reporting an emergency
The information contained in a feasibility study done last year to determine if and how the Twin Cities could run their own 911 service would likely be offered up for use in the Lewis County-TCOMM study
When every moment matters, Tyler Technologies’ New World CAD gets critical information where it needs to go
An analysis showed that 56% of the 4,272 emergency alert calls in the first hours of the Paradise fire failed
The communication center’s call volume increased 10% between 2015 and 2018 with 1,103,407 incoming calls in 2018
A recent survey shows that emergency responders are juggling multiple devices for access to mission critical data in the field
An incident highlighted how perception is everything in communications with community members
Once operations begin at the new dispatch center on July 1, the city will only need eight of its 18 fire dispatchers
Eight questions to ask to ensure the router fire departments choose offers the functionality and connectivity they need to connect apparatus to the cloud
Focus on front-line operations, structured scalability and agency-specific enhancements
Software and hardware will be installed at dispatch centers that will give dispatchers immediate location data within 3 feet of the mobile phone being used
The International Academies of Emergency Dispatch named 37-year-old KT McNulty its Dispatcher of the Year for her work during the devastating fire of 2017
The project includes the replacement and addition of dispatching consoles, communication towers, antennas, dishes, handheld radios, and other equipment
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