Communications and Interoperability
The communications and interoperability resource page is designed to help firefighters keep up with the latest communications gear and best practices in mutual-aid and interoperability.
Months after the Eaton Fire claimed 18 lives, emerging evidence points to critical failures in decision-making and communication
The Baltimore Fire Department will use AI and geofencing to manage 911 calls during Artscape, easing pressure on citywide dispatch
Fire-rescue leaders share key aspects of preparedness, response, mitigation and recovery
Years of preplanning aided the incident command of an MCI, building fire, technical rescue, hazmat, and terrorism crime scene all in one
Durability and usability meet efficient functionality and connectivity
Jefferson County 911 is in the process of using artificial intelligence to improve 911 operations and help with dispatcher shortage
Preventing disruptive emergency communication outages
Miami Fire Rescue PIO Ignatius Carroll’s calm demeanor and reassuring presence is well-known to many residents
Age, capabilities, funding and outages are emblematic of problems facing the country’s emergency communications and response system
The red fire alarm boxes found on street corners continue to be valuable, especially during 911 outages, even 100 years later
Brian Webster, CEO of Kestra Medical Technologies, brings significant healthcare expertise to Pulsara’s Board of Directors
Dispatch centers across the country reported disruptions due to the Microsoft 365 outage, including having to write 911 calls on paper to share with first responders
CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts
Officials recognized the need to rebuild the site’s infrastructure to handle increased traffic during wildfire season
Cleveland legislators intend to spend $18M to replace hundreds of radios used by first responders
Chris Lombard was presented the Chief Harlin R. McEwen Public Safety Broadband Communications Award
The Community Connect feature allows citizens to provide critical information to Newburyport firefighters
Officials determined that a firewall, not a cyberattack, prevented 911 calls from going through
Fire and police departments across the state are letting citizens know about outage
County-wide mutual aid drill in Monterey focused on firefighting and communication
Snohomish County 911 and Valley Com 911 successfully executed a live 911 call re-routing drill on June 5, confirming the vision that has been four years in the making
First responders from the Quad-Cities region worked on rescue task force and EMS best practices
The fire department’s PSA to outdoor enthusiasts went viral on social media as temperatures soared above 100 degrees in Arizona
Firefighters from Cambridge and other departments battled a fire in a former tuxedo shop
Keep clear and visible lines of command and continuously observe, orient, decide and act to bring calm to the chaos at an emergency scene
Maui officials say other methods of alerting residents would have been used if they knew of cellphone outages
Partnership provides resources to collect aerial imagery of storm-damaged areas
It’s up to each of us to do the work and ensure we’re complementing each other’s missions
Fire CQI allows fire departments to synchronize review and reporting processes, configure software and address inefficiencies and challenges
FirstNet
The guide is a reference tool for emergency managers and first responders interested in learning about the products, services and capabilities available with FirstNet, the nationwide public safety broadband network
Reflecting on the impact of the company’s fire service impact, plus a look to the future
The National Highway Traffic Safety Administration’s National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
