911 and Dispatch
The National Highway Traffic Safety Administration’s National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
First responders in Santa Fe County are currently using an unsecure, aging system with many dead spots
New London firefighters have relied on an antiquated, low-tech system to be alerted to calls
Police released audio of a former 911 dispatcher scolding a frantic newspaper delivery woman for driving into floodwaters
Knox County Judge and Executive Mike Mitchell said this resolution is being adopted across the Commonwealth
The Akron Fire Department is launching a paramedicine program to offer free, in-home consultations to help residents and reduce non-emergency calls
The Fire Peer Support Initiative provides an upstream approach to a holistic lifestyle aimed at reducing the negative effects the job has on first responders
The money will help fund renovation, hardware, equipment and associated technology costs for the call center
The goal of the Heads Up program is to decrease the unknowns while responding to an emergency call
Fredericksburg’s City Council set a priority in 2014 to establish around-the-clock advanced medical service to address the burden of increased medical calls
911 callers were put on hold and transferred, and the emergency radio system froze due to excessive traffic during the attack at Marjory Stoneman Douglas High School
Daviess County Judge-Executive Al Mattingly requested a study be conducted on the feasibility of consolidating regional 911 dispatch centers into one center
The Ohio Department of Administrative Services gave all dispatch centers a deadline to either be EMD certified or to submit a timeline for compliance
California received the largest award in the country, totaling $11,399,076 to improve its 911 centers
The study found some of the system’s equipment to send and boost radio signals is no longer being manufactured or supported by manufacturers
Using the automated system, operators essentially click a button and a computer voice will alert fire stations and dispatch firefighters to the scene
Brent McCartney met with the firefighters and police officers who responded when he suffered cardiac arrest while driving and crashed his car
Palm Beach County’s 911 planning coordinator estimates that 18 public-safety call-center stations have received about 100 text messages each month
This special edition offer insights into what fire chiefs need to know about adopting FirstNet, including budget implications, training, mutual aid and other essential information
Firefighter Matthew McCard, 37, immediately called 911 and started banging on the door of the home, then ran to get a garden hose to help keep the fire from spreading
The board voted 4-0 to authorize Chairwoman Virginia Alexander to send out contract notices detailing the increase from $3.98 to $4.35 per call
Nathan Hylek received a FaceTime call from his 20-month old daughter and when he realized his wife was having a medical emergency, he dialed 911
The 911 SAVES Act would reclassify dispatchers from ‘Office and Administrative Support Occupations’ to ‘Protective Service Occupations’
Officials approved the new building due to the need for a 911 communications center that can withstand man-made and natural disasters
St. Joseph County is the second area in the state to use the app, made possible through a partnership between Ind. cities, townships and the 911 dispatch center
The Bridge was founded in 2018 by first responders in response to the fatal shooting of Westerville police officers Anthony Morelli and Eric Joering
The Santa Fe County’s new harm-reduction unit aims to provide access to treatment, education and the necessary drugs before they become a statistic
The city has lost so many fire dispatchers that it can no longer fully provide fire dispatch services to itself or its neighbors
Sacramento Fire Department spokesman Capt. Keith Wade said crews responded to 73 fire-related calls to dispatch, all within city limits
Maplewood first responders teamed up to create the program in response to the escalating mental health crisis
The Chattanooga Fire Department will house a master of social work intern from the University of Tennessee at Chattanooga to perform case management and better train firefighters in their evolving role
All of the calls that department received was from people wondering what happened, rather than reporting an emergency
The information contained in a feasibility study done last year to determine if and how the Twin Cities could run their own 911 service would likely be offered up for use in the Lewis County-TCOMM study
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