Communications
Dispatch
The National Highway Traffic Safety Administration’s National 911 Program has gathered a variety of resources to help you celebrate your colleagues and other 911 centers
The Maui fire report points at equipment, communication and a lack of mutual aid plans
This guide will help you submit a successful application, enabling your agency to meet its funding requirements and effectively tackle future challenges
Fort Lauderdale firefighters faced fire showing from a home and an injured person
Artificial intelligence is being tested to see how it can answer non-emergency calls, reducing dispatchers’ workload
Local Government
Don’t assume residents know what your department does; spell it out and explain how additional funding would positively impact community members
911
At least 98 people were killed and over 2,000 structures destroyed in the Lahaina wildfire
Leadership
Developing systems and processes that support excellence ultimately drives effective leadership and fire department success
Maximizing the power of response vehicles
Leadership
If you don’t believe public safety personnel should be held to a higher standard, please go back to class
Why technology is the key to avoiding the next 9/11 and MCI preparedness
From remote areas to emergency vehicles, agencies can count on consistent connectivity with cellular access
Staffing
Unpacking the survey data and identifying solutions to address the perfect storm of stress
Data collected will help assess emergency communications capabilities and needs of federal, state, local, tribal and territorial governments
The FirstNet Health and Wellness Coalition supports initiatives that turn post-traumatic stress into growth
Dispatch
Orange County Fire Authority Probationary Dispatcher Chris Carvalho had only been on the job for three months
The carrier’s powerful 5G performance makes it a strong choice for the emergency services
If your department is struggling to replace its radios, a fire grant can help
Emergency Preparedness
Maui County officials sent alerts to cellphones, television and radio stations, but it is unclear if it was before widespread power, cellular outages
The Kanas City Fire Department has found its recent drone use to be effective in giving firefighters real-time information
Firefighters from three departments were able to train inside several of Lynnewood Hall’s rooms
Dispatch
75% of respondents said the high-stress nature of the job was the major factor in staffing shortages
Anniston firefighters will have LUNAR devices added to their gear to enhance safety and communication
Hayward dispatchers and public safety personnel are having to track calls using pen and paper
Following the 9/11 Report, we have continued to struggle with command and communications
The faster information can get into the hands of decision makers, the increased potential for a successful outcome
“I don’t think you can ever be prepared for something like this” East Palestine Fire Chief Keith Drabick said about the fiery derailment
Dispatch
Former Hialeah dispatchers say calls are unanswered because the 911 center is severely understaffed
How to “own” the incident through quick, accurate and ongoing information
Detailing the U.S. Fire Administration initiative to create consistency of messaging among the fire service’s many organizations and agencies
Emergency Preparedness
31 residents died in the Christmas 2022 storm that dumped over 50-inches of snow with hurricane-force winds
Russell Fire Chief Dylan Riedel was flown to a burn unit after being caught in a garage fire explosion
It’s admirable to want to rescue occupants, but the gamble elevates the risk for firefighters and prolongs fire operations
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